Warning: This document is for an old version of Grey Matter. The latest version is v10.1.0.

Pick Service Request

This type of service request is used for picking inventory out of the butler system.

Pick Request Lifecycle

Todo

Have to write this.

Create a Pick Request

Todo

Write about expectation format

POST /api-gateway/sr-service/platform-srms/service-request

To create a new pick service request, a Service Request Object should be sent in a HTTP POST request to the above endpoint. The newly created or modified object will be returned in the response if the request is successful.

Pick requests should have the type parameter set to PICK.

Request Headers:
 
  • Content-Type – the request’s content-type has to be passed in this header
  • Accept – the response content type depends on Accept header
  • Authorization – OAuth token to authenticate
Status Codes:
Example request:
POST /api-gateway/sr-service/platform-srms/service-request HTTP/1.1
Host: example.com
Content-Type: application/json
Accept: application/json, text/javascript
{
    "externalServiceRequestId": "16feb_033",
    "type": "PICK",
    "serviceRequests": [{
        "externalServiceRequestId": "lineid_01",
        "type": "PICK_LINE",
        "expectations": {
            "containers": [{
                "products": [{
                    "productQuantity": 5,
                    "productAttributes": {
                        "filter_parameters": ["product_sku = 'MM00001'"]
                    }
                }]
            }]
        }
    }],
    "attributes": {
        "pick_before_time": "2018-04-09T18:00:00Z",
        "pick_after_time": "2018-04-09T18:00:00Z",
        "order_options": {
            "priority": 1
        }
    }
}
Example Response:
HTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
    "id": 821,
    "externalServiceRequestId": "16feb_033",
    "serviceRequests": [{
        "id": 822,
        "externalServiceRequestId": "lineid_01",
        "serviceRequests": null,
        "type": "PICK_LINE",
        "actuals": null,
        "expectations": {
            "containers": [{
                "id": 710,
                "state": null,
                "type": "VIRTUAL",
                "barcode": null,
                "products": [{
                    "id": 712,
                    "uid": null,
                    "uidType": null,
                    "productQuantity": 5,
                    "productAttributes": {
                        "filter_parameters": ["product_sku = 'MM00001'"]
                    },
                    "createdOn": "2018-04-24T10:56:23.551",
                    "updatedOn": "2018-04-24T10:56:23.551"
                }],
                "containers": null,
                "containerAttributes": null,
                "createdOn": "2018-04-24T10:56:23.55",
                "updatedOn": "2018-04-24T10:56:23.55"
            }]
        },
        "receivedOn": "2018-04-24T05:26:23.547",
        "status": "CREATED",
        "state": "CREATED",
        "attributes": null,
        "createdOn": "2018-04-24T05:26:23.547",
        "updatedOn": "2018-04-24T05:26:23.547"
    }],
    "type": "PICK",
    "actuals": null,
    "expectations": null,
    "receivedOn": "2018-04-24T05:26:23.544",
    "status": "CREATED",
    "state": "CREATED",
    "attributes": {
        "pick_after_time": "2018-04-09T18:00:00Z",
        "order_options": {
            "priority": 1
        },
        "pick_before_time": "2018-04-09T18:00:00Z"
    },
    "createdOn": "2018-04-24T05:26:23.544",
    "updatedOn": "2018-04-24T05:26:23.544"
}

Cancel a Pick Request

POST /api-gateway/sr-service/platform-srms/service-request/cancel

A Pick request can only be modified or cancelled before the cancellation_locked state. Please consult the Pick Request Lifecycle for details.

Todo

Find out more details about partial cancellation

Request Headers:
 
  • Content-Type – the request’s content-type has to be passed in this header
  • Accept – the response content type depends on Accept header
  • Authorization – OAuth token to authenticate
Request JSON Object:
 
  • externalServiceRequestId (string) – externalServiceRequestId to be cancelled
  • type (string) – Should be equal to PICK
Status Codes:
Example request:
POST /api-gateway/sr-service/platform-srms/service-request/cancel HTTP/1.1
Host: example.com
Content-Type: application/json
Accept: application/json, text/javascript
{
    "externalServiceRequestId": "22",
    "type": "PICK"
}
Example Response:
HTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
    "id": 5,
    "externalServiceRequestId": "22",
    "type": "PICK"
}

Modify a Pick Request

POST /api-gateway/sr-service/platform-srms/service-request/modify

A Pick request can only be modified or cancelled before the cancellation_locked state. Please consult the Pick Request Lifecycle for details.

Request Headers:
 
  • Content-Type – the request’s content-type has to be passed in this header
  • Accept – the response content type depends on Accept header
  • Authorization – OAuth token to authenticate
Status Codes:
Example request:
POST /api-gateway/sr-service/platform-srms/service-request/modify HTTP/1.1
Host: example.com
Content-Type: application/json
Accept: application/json, text/javascript
{
    "externalServiceRequestId": "16feb_033",
    "type": "PICK",
    "serviceRequests": [{
        "externalServiceRequestId": "lineid_02",
        "type": "PICK_LINE",
        "expectations": {
            "containers": [{
                "products": [{
                    "productQuantity": 5,
                    "productAttributes": {
                        "filter_parameters": [
                            "product_sku = '5001'"
                        ]
                    }
                }]
            }]
        }
    }]
}
Example Response:
HTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
    "id": 7,
    "externalServiceRequestId": "16feb_033",
    "type": "PICK",
    "serviceRequests": [{
        "externalServiceRequestId": "lineid_02",
        "type": "PICK_LINE",
        "expectations": {
            "containers": [{
                "products": [{
                    "productQuantity": 5,
                    "productAttributes": {
                        "filter_parameters": ["product_sku = '5001'"]
                    }
                }]
            }]
        }
    }]
}

Pick Request Notifications

All Pick Request notifications follow the generic notification format (see Event Notifications), and contain the relevant payload in the notification_data attribute.

Fulfillable Notification

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{
    "notification_type": "order_information",
    "version_number": "1.5.0",
    "notification_id": "butler_core:a495d2ba",
    "notification_data": {
        "type": "PICK",
        "state": "fulfillable",
        "status": "PROCESSING",
        "externalServiceRequestId": "ORD-120",
        "createdOn": "2018-04-23T16:10:35Z",
        "expectations": {
            "containers": []
        },
        "serviceRequests": [{
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "ORD-234_2",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 100,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2006'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": []
            },
            "type": "PICK_LINE"
        }, {
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "ORD-234_1",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 100,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2005'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": []
            },
            "type": "PICK_LINE"
        }],
        "actuals": {
            "containers": []
        },
        "attributes": {
            "order_options": {
                "invoice_needed": "false",
                "auto_release": "true",
                "doc_ready": "false",
                "bintags": [],
                "checklist": "false",
                "case_pick_allowed": "true",
                "open_case_pick_allowed": "true",
                "priority": 1
            },
            "execution_id": 123456789,
            "pps_bin_id": "2",
            "pps_id": "4"
        }
    }
}

Cancellation Locked Notification

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{
    "notification_type": "order_information",
    "version_number": "1.5.0",
    "notification_id": "butler_core:b582ad28",
    "notification_data": {
        "type": "PICK",
        "state": "cancellation_locked",
        "status": "PROCESSING",
        "externalServiceRequestId": "ORD-120",
        "createdOn": "2018-04-23T16:10:35Z",
        "expectations": {
            "containers": []
        },
        "serviceRequests": [{
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "ORD-234_2",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 100,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2006'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": []
            },
            "type": "PICK_LINE"
        }, {
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "ORD-234_1",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 100,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2005'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": []
            },
            "type": "PICK_LINE"
        }],
        "actuals": {
            "containers": []
        },
        "attributes": {
            "order_options": {
                "invoice_needed": "false",
                "auto_release": "true",
                "doc_ready": "false",
                "bintags": [],
                "checklist": "false",
                "case_pick_allowed": "true",
                "open_case_pick_allowed": "true",
                "priority": 1
            },
            "execution_id": 123456789,
            "pps_bin_id": "2",
            "pps_id": "4"
        }
    }
}

Pick Started Notification

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{
    "notification_type": "order_information",
    "version_number": "1.5.0",
    "notification_id": "butler_core:bb60d43b",
    "notification_data": {
        "type": "PICK",
        "state": "pick_started",
        "status": "PROCESSING",
        "externalServiceRequestId": "ORD-120",
        "createdOn": "2018-04-23T20:18:29Z",
        "expectations": {
            "containers": []
        },
        "serviceRequests": [{
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "ORD-234_2",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 100,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2006'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": []
            },
            "type": "PICK_LINE"
        }, {
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "ORD-234_1",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 100,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2005'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": [{
                    "products": [{
                        "productQuantity": 80,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2005"
                            },
                            "package_name": "subpack",
                            "package_count": 4
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }]
            },
            "type": "PICK_LINE"
        }],
        "actuals": {
            "containers": [{
                "products": [{
                    "productQuantity": 20,
                    "productAttributes": {
                        "pdfa_values": {
                            "product_sku": "2005"
                        },
                        "package_name": "subpack",
                        "package_count": 1
                    }
                }],
                "state": "item_missing",
                "barcode": null,
                "type": "VIRTUAL",
                "containerAttributes": {}
            }]
        },
        "attributes": {
            "order_options": {
                "invoice_needed": "false",
                "auto_release": "true",
                "doc_ready": "false",
                "bintags": [],
                "checklist": "false",
                "case_pick_allowed": "true",
                "open_case_pick_allowed": "true",
                "priority": 1
            },
            "execution_id": 123456789,
            "pps_bin_id": "2",
            "pps_id": "4",
            "pps_seat_name": "front_4",
            "user_name": "default_user_name"
        }
    }
}

Unfulfillable Notification

Show/Hide
{
    "notification_type": "order_information",
    "version_number": "1.5.0",
    "notification_id": "butler_core:ed76e403",
    "notification_data": {
        "type": "PICK",
        "state": "not_fulfillable",
        "status": "FAILED",
        "externalServiceRequestId": "1",
        "createdOn": "2018-04-16T03:32:01Z",
        "expectations": {
            "containers": []
        },
        "serviceRequests": [{
            "state": "undefined",
            "status": "FAILED",
            "externalServiceRequestId": "3",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 120,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2006'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": []
            },
            "type": "PICK_LINE"
        }, {
            "state": "undefined",
            "status": "FAILED",
            "externalServiceRequestId": "2",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 100,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2005'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": []
            },
            "type": "PICK_LINE"
        }],
        "actuals": {
            "containers": []
        },
        "attributes": {
            "order_options": {
                "invoice_needed": "false",
                "auto_release": "true",
                "doc_ready": "false",
                "bintags": [],
                "checklist": "false",
                "case_pick_allowed": "true",
                "open_case_pick_allowed": "true",
                "priority": 1
            },
            "execution_id": 123456789
        }
    }
}

Abandoned Notification

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{
    "notification_type": "order_information",
    "version_number": "1.5.0",
    "notification_id": "butler_core:ed76e403",
    "notification_data": {
        "type": "PICK",
        "state": "abandoned",
        "status": "CANCELLED",
        "externalServiceRequestId": "1",
        "createdOn": "2018-04-16T03:37:26Z",
        "expectations": {
            "containers": []
        },
        "serviceRequests": [{
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "3",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 2200,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2006'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": [{
                    "products": [{
                        "productQuantity": 2000,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2006"
                            }
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }, {
                    "products": [{
                        "productQuantity": 180,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2006"
                            }
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }]
            },
            "type": "PICK_LINE"
        }, {
            "state": "fulfillable",
            "externalServiceRequestId": "2",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 2200,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2005'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": [{
                    "products": [{
                        "productQuantity": 2000,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2005"
                            }
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }, {
                    "products": [{
                        "productQuantity": 200,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2005"
                            }
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }]
            },
            "type": "PICK_LINE",
            "attributes": {
                "pps_seat_name": "front_4",
                "user_name": "default_user_name"
            }
        }],
        "actuals": {
            "containers": [{
                "products": [{
                    "productQuantity": 20,
                    "productAttributes": {
                        "pdfa_values": {
                            "product_sku": "2006"
                        }
                    }
                }],
                "state": "item_missing",
                "barcode": null,
                "type": "VIRTUAL",
                "containerAttributes": {}
            }]
        },
        "attributes": {
            "order_options": {
                "invoice_needed": "false",
                "auto_release": "true",
                "doc_ready": "false",
                "bintags": [],
                "checklist": "false",
                "case_pick_allowed": "true",
                "open_case_pick_allowed": "true",
                "priority": 1
            },
            "execution_id": 123456789,
            "pps_bin_id": "2",
            "pps_id": "4",
            "pps_seat_name": "front_4",
            "user_name": "default_user_name"
        }
    }
}

Cancelled and Modified Notification

This notification is sent when a cancellation or modification request has been processed.

It contains a single state variable in it’s notification_data that contains either success or failure.

Todo

Confirm pick cancellation / modification failure notification

Show/Hide
{
    "notification_type": "order_modification",
    "version_number": "1.5.0",
    "notification_id": "butler_core:ed76e403",
    "notification_data": {
        "state": "success"
    }
}

Order Complete Notification

Show/Hide
{
    "notification_type": "order_information",
    "version_number": "1.5.0",
    "notification_id": "butler_core:b923bdde",
    "notification_data": {
        "type": "PICK",
        "state": "complete",
        "status": "PROCESSED",
        "externalServiceRequestId": "ORD-777",
        "createdOn": "2018-04-25T06:11:45Z",
        "expectations": {
            "containers": []
        },
        "serviceRequests": [{
            "state": "complete",
            "status": "PROCESSED",
            "externalServiceRequestId": "ORD-777_2",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 2,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2001'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": [{
                    "products": [{
                        "productQuantity": 2,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2001"
                            },
                            "package_name": "item",
                            "package_count": 2
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }]
            },
            "type": "PICK_LINE"
        }, {
            "state": "complete",
            "status": "PROCESSED",
            "externalServiceRequestId": "ORD-777_1",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 3,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2002'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": [{
                    "products": [{
                        "productQuantity": 1,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2002"
                            },
                            "package_name": "item",
                            "package_count": 1
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }, {
                    "products": [{
                        "productQuantity": 2,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2002"
                            },
                            "package_name": "item",
                            "package_count": 2
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }]
            },
            "type": "PICK_LINE"
        }],
        "actuals": {
            "containers": [{
                "products": [{
                    "productQuantity": 2,
                    "productAttributes": {
                        "pdfa_values": {
                            "product_sku": "2002"
                        },
                        "package_name": "item",
                        "package_count": 2
                    }
                }],
                "state": "item_missing",
                "barcode": null,
                "type": "VIRTUAL",
                "containerAttributes": {}
            }]
        },
        "attributes": {
            "order_options": {
                "invoice_needed": "false",
                "auto_release": "true",
                "doc_ready": "false",
                "bintags": [],
                "priority": 1,
                "checklist": "false"
            },
            "execution_id": 123456789,
            "pps_bin_id": "2",
            "pps_id": "4",
            "pps_seat_name": "front_4",
            "user_name": "undefined"
        }
    }
}

Bin Complete Notification

Show/Hide
{
    "notification_type": "bin_complete",
    "version_number": "1.5.0",
    "notification_id": "butler_core:04554b9b",
    "notification_data": {
        "ppsId": 4,
        "ppsBinId": "ppsBinId",
        "serviceRequests": [{
            "type": "PICK",
            "state": "complete",
            "status": "PROCESSED",
            "externalServiceRequestId": "ORD-777",
            "createdOn": "2018-04-26T16:55:41Z",
            "expectations": {
                "containers": []
            },
            "serviceRequests": [{
                "state": "complete",
                "status": "PROCESSED",
                "externalServiceRequestId": "ORD-777_1",
                "expectations": {
                    "containers": [{
                        "products": [{
                            "productQuantity": 3,
                            "productAttributes": {
                                "filter_parameters": ["product_sku = '2002'"]
                            }
                        }]
                    }]
                },
                "actuals": {
                    "containers": [{
                        "products": [{
                            "productQuantity": 3,
                            "productAttributes": {
                                "pdfa_values": {
                                    "product_sku": "2002"
                                },
                                "package_name": "item",
                                "package_count": 3
                            }
                        }],
                        "state": "complete",
                        "barcode": null,
                        "type": "VIRTUAL"
                    }]
                },
                "type": "PICK_LINE"
            }],
            "actuals": {
                "containers": []
            },
            "attributes": {
                "order_options": {
                    "invoice_needed": "false",
                    "auto_release": "true",
                    "doc_ready": "false",
                    "bintags": [],
                    "priority": 1,
                    "checklist": "false"
                },
                "execution_id": 123456789,
                "pps_bin_id": "2",
                "pps_id": "4",
                "pps_seat_name": "front_4",
                "user_name": "default_user_name"
            }
        }, {
            "type": "PICK",
            "state": "complete",
            "status": "PROCESSED",
            "externalServiceRequestId": "ORD-888",
            "createdOn": "2018-04-26T17:00:36Z",
            "expectations": {
                "containers": []
            },
            "serviceRequests": [{
                "state": "complete",
                "status": "PROCESSED",
                "externalServiceRequestId": "ORD-888_1",
                "expectations": {
                    "containers": [{
                        "products": [{
                            "productQuantity": 3,
                            "productAttributes": {
                                "filter_parameters": ["product_sku = '2002'"]
                            }
                        }]
                    }]
                },
                "actuals": {
                    "containers": [{
                        "products": [{
                            "productQuantity": 3,
                            "productAttributes": {
                                "pdfa_values": {
                                    "product_sku": "2002"
                                },
                                "package_name": "item",
                                "package_count": 3
                            }
                        }],
                        "state": "complete",
                        "barcode": null,
                        "type": "VIRTUAL"
                    }]
                },
                "type": "PICK_LINE"
            }],
            "actuals": {
                "containers": []
            },
            "attributes": {
                "order_options": {
                    "invoice_needed": "false",
                    "auto_release": "true",
                    "doc_ready": "false",
                    "bintags": [],
                    "priority": 1,
                    "checklist": "false"
                },
                "execution_id": 123456789,
                "pps_bin_id": "2",
                "pps_id": "4",
                "pps_seat_name": "front_4",
                "user_name": "default_user_name"
            }
        }]
    }
}

Item Picked Notifications

This notification is sent whenever a pick transaction is done. The payload contains the complete current state of the service request.

Some examples of different cases are shown below:

Item Picked (K-Deep Containers)
{
    "notification_type": "order_information",
    "version_number": "1.5.0",
    "notification_id": "butler_core:b9252c11",
    "notification_data": {
        "type": "PICK",
        "state": "fulfillable",
        "status": "PROCESSING",
        "externalServiceRequestId": "ORD-120",
        "createdOn": "2018-04-24T10:22:12Z",
        "expectations": {
            "containers": []
        },
        "serviceRequests": [{
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "ORD-234_2",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 100,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2006'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": [{
                    "products": [{
                        "productQuantity": 60,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2006"
                            },
                            "package_name": "subpack",
                            "package_count": 3
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }]
            },
            "type": "PICK_LINE"
        }, {
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "ORD-234_1",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 100,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2005'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": []
            },
            "type": "PICK_LINE"
        }],
        "actuals": {
            "containers": [{
                "products": [{
                    "productQuantity": 40,
                    "productAttributes": {
                        "pdfa_values": {
                            "product_sku": "2006"
                        },
                        "package_name": "subpack",
                        "package_count": 2
                    }
                }],
                "state": "physically_damaged",
                "barcode": null,
                "type": "VIRTUAL",
                "containerAttributes": {}
            }, {
                "products": [{
                    "productQuantity": 20
                }],
                "state": "unscannable",
                "barcode": null,
                "type": "VIRTUAL",
                "containerAttributes": {}
            }]
        },
        "attributes": {
            "order_options": {
                "invoice_needed": "false",
                "auto_release": "true",
                "doc_ready": "false",
                "bintags": [],
                "checklist": "false",
                "case_pick_allowed": "true",
                "open_case_pick_allowed": "true",
                "priority": 1
            },
            "execution_id": 123456789,
            "pps_bin_id": "2",
            "pps_id": "4",
            "pps_seat_name": "front_4",
            "user_name": "default_user_name"
        }
    }
}
Item Picked (Eaches)
{
    "notification_type": "order_information",
    "version_number": "1.5.0",
    "notification_id": "butler_core:f96bd026",
    "notification_data": {
        "type": "PICK",
        "state": "fulfillable",
        "status": "PROCESSING",
        "externalServiceRequestId": "ORD-777",
        "createdOn": "2018-04-24T11:21:55Z",
        "expectations": {
            "containers": []
        },
        "serviceRequests": [{
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "ORD-777_1",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 3,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2002'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": [{
                    "products": [{
                        "productQuantity": 2,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2002"
                            },
                            "package_name": "item",
                            "package_count": 2
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }]
            },
            "type": "PICK_LINE"
        }],
        "actuals": {
            "containers": [{
                "products": [{
                    "productQuantity": 1,
                    "productAttributes": {
                        "pdfa_values": {
                            "product_sku": "2002"
                        },
                        "package_name": "item",
                        "package_count": 1
                    }
                }],
                "state": "item_missing",
                "barcode": null,
                "type": "VIRTUAL",
                "containerAttributes": {}
            }]
        },
        "attributes": {
            "order_options": {
                "invoice_needed": "false",
                "auto_release": "true",
                "doc_ready": "false",
                "bintags": [],
                "priority": 1,
                "checklist": "false"
            },
            "execution_id": 123456789,
            "pps_bin_id": "2",
            "pps_id": "4",
            "pps_seat_name": "front_4",
            "user_name": "default_user_name"
        }
    }
}
Item Picked (Tote Flow)
{
    "notification_type": "order_information",
    "version_number": "1.5.0",
    "notification_id": "butler_core:5425f134",
    "notification_data": {
        "type": "PICK",
        "state": "complete",
        "status": "PROCESSED",
        "externalServiceRequestId": "ORD-777",
        "createdOn": "2018-04-26T12:46:17Z",
        "expectations": {
            "containers": []
        },
        "serviceRequests": [{
            "state": "complete",
            "status": "PROCESSED",
            "externalServiceRequestId": "ORD-777_1",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 3,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2002'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": [{
                    "products": [{
                        "productQuantity": 3,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2002"
                            },
                            "package_name": "item",
                            "package_count": 3
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }]
            },
            "type": "PICK_LINE",
            "attributes": {
                "tote_id": "A000000001"
            }
        }],
        "actuals": {
            "containers": []
        },
        "attributes": {
            "order_options": {
                "invoice_needed": "false",
                "auto_release": "true",
                "doc_ready": "false",
                "bintags": [],
                "priority": 1,
                "checklist": "false"
            },
            "execution_id": 123456789,
            "pps_bin_id": "2",
            "pps_id": "4",
            "pps_seat_name": "front_4",
            "user_name": "undefined"
        }
    }
}
Item Picked (with Item Missing exception)
{
    "notification_type": "order_information",
    "version_number": "1.5.0",
    "notification_id": "butler_core:57f1fa3f",
    "notification_data": {
        "type": "PICK",
        "state": "fulfillable",
        "status": "PROCESSING",
        "externalServiceRequestId": "ORD-777",
        "createdOn": "2018-04-25T06:11:45Z",
        "expectations": {
            "containers": []
        },
        "serviceRequests": [{
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "ORD-777_2",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 2,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2001'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": [{
                    "products": [{
                        "productQuantity": 2,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2001"
                            },
                            "package_name": "item",
                            "package_count": 2
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }]
            },
            "type": "PICK_LINE"
        }, {
            "state": "fulfillable",
            "status": "PROCESSING",
            "externalServiceRequestId": "ORD-777_1",
            "expectations": {
                "containers": [{
                    "products": [{
                        "productQuantity": 3,
                        "productAttributes": {
                            "filter_parameters": ["product_sku = '2002'"]
                        }
                    }]
                }]
            },
            "actuals": {
                "containers": [{
                    "products": [{
                        "productQuantity": 1,
                        "productAttributes": {
                            "pdfa_values": {
                                "product_sku": "2002"
                            },
                            "package_name": "item",
                            "package_count": 1
                        }
                    }],
                    "state": "complete",
                    "barcode": null,
                    "type": "VIRTUAL"
                }]
            },
            "type": "PICK_LINE"
        }],
        "actuals": {
            "containers": [{
                "products": [{
                    "productQuantity": 2,
                    "productAttributes": {
                        "pdfa_values": {
                            "product_sku": "2002"
                        },
                        "package_name": "item",
                        "package_count": 2
                    }
                }],
                "state": "item_missing",
                "barcode": null,
                "type": "VIRTUAL",
                "containerAttributes": {}
            }]
        },
        "attributes": {
            "order_options": {
                "invoice_needed": "false",
                "auto_release": "true",
                "doc_ready": "false",
                "bintags": [],
                "priority": 1,
                "checklist": "false"
            },
            "execution_id": 123456789,
            "pps_bin_id": "2",
            "pps_id": "4",
            "pps_seat_name": "front_4",
            "user_name": "undefined"
        }
    }
}