Pick + Pack Service Request¶
Pick + Pack Service Request is used when both picking and packing has to be done by the GreyMatter system.
The serviceRequest.type
parameter for a Pick+Pack request should be
set to PICK
. The system decides which “PICK
-type” requests to send for
packing based on system configuration.
Create a PickPack Request¶
-
POST
/api-gateway/sr-service/platform-srms/service-request
¶ To create a new pick+pack service request, a Service Request Object should be sent in a HTTP POST request to the above endpoint. The newly created or modified object will be returned in the response if the request is successful.
Pick+Pack requests should have the
serviceRequest.type
parameter set toPICK
.Request Headers: - Content-Type – the request’s content-type has to be passed in this header
- Accept – the response content type depends on Accept header
- Authorization – OAuth token to authenticate
Status Codes: - 200 OK – No error
- 400 Bad Request – Bad data
Example request:POST /api-gateway/sr-service/platform-srms/service-request HTTP/1.1 Host: example.com Content-Type: application/json Accept: application/json, text/javascript
{ "externalServiceRequestId": "Pick Order 1", "type": "PICK", "serviceRequests": [{ "externalServiceRequestId": "Order_Line_1", "type": "PICK_LINE", "expectations": { "containers": [{ "products": [{ "productQuantity": 10, "productAttributes": { "filter_parameters": [ "product_sku = 'SKU 1'" ] } }] }] }, "attributes": { "shipping_address": "XYZ", "carrier_label_url": "http://localhost", "packing_box_id": "PB1", "packing_box_type": "S1", "order_number": "O1" } }, { "externalServiceRequestId": "Order_Line_2", "type": "PICK_LINE", "expectations": { "containers": [{ "products": [{ "productQuantity": 15, "productAttributes": { "filter_parameters": [ "product_sku = 'SKU 2'" ] } }] }] }, "attributes": { "shipping_address": "XYZ", "carrier_label_url": "http://localhost", "packing_box_id": "PB2", "packing_box_type": "S1", "order_number": "O1" } }], "attributes": { "pick_before_time": "2018-04-09T18:00:00Z", "pick_after_time": "2018-04-09T18:00:00Z", "order_options": { "bintags": [ "normal" ], "priority": 1 } } }
Example Response:HTTP/1.1 200 OK Content-Type: application/json;charset=UTF-8
{ "externalServiceRequestId": "Pick Order 1", "type": "PICK", "serviceRequests": [{ "externalServiceRequestId": "Order_Line_1", "type": "PICK_LINE", "expectations": { "containers": [{ "products": [{ "productQuantity": 10, "productAttributes": { "filter_parameters": [ "product_sku = 'SKU 1'" ] } }] }] }, "attributes": { "shipping_address": "XYZ", "carrier_label_url": "http://localhost", "packing_box_id": "PB1", "packing_box_type": "S1", "order_number": "O1" } }, { "externalServiceRequestId": "Order_Line_2", "type": "PICK_LINE", "expectations": { "containers": [{ "products": [{ "productQuantity": 15, "productAttributes": { "filter_parameters": [ "product_sku = 'SKU 2'" ] } }] }] }, "attributes": { "shipping_address": "XYZ", "carrier_label_url": "http://localhost", "packing_box_id": "PB2", "packing_box_type": "S1", "order_number": "O1" } }], "attributes": { "pick_before_time": "2018-04-09T18:00:00Z", "pick_after_time": "2018-04-09T18:00:00Z", "order_options": { "bintags": [ "normal" ], "priority": 1 } } }
PickPack Request Notifications¶
In the pick+pack complete notifications, the serviceRequest.type
parameter will be set to PACK
.
Pick Pack Complete Notification¶
A notification is generated when the whole packing is completed for a Pick+Pack Service Request.
If there are exceptions raised during the packing process, it’s information is present in the complete notification.
Examples:
{
"notification_id": "platform:[B@6e5c86cd",
"notification_type": "service-request-pack-complete-notification",
"version_number": "1.5.0",
"notification_data": {
"status": "PROCESSED",
"externalServiceRequestId": "PICK_ORDER_JAN_7_60",
"updatedOn": "2019-01-09T05:38:25.064Z",
"createdOn": "2019-01-09T05:37:48.776Z",
"expectations": {
"containers": []
},
"serviceRequests": [{
"status": "PROCESSED",
"externalServiceRequestId": "Order_Line_2",
"updatedOn": "2019-01-09T05:37:48.779Z",
"createdOn": "2019-01-09T05:37:48.779Z",
"expectations": {
"containers": [{
"updatedOn": "2019-01-09T05:37:48.779Z",
"createdOn": "2019-01-09T05:37:48.779Z",
"barcode": null,
"containerAttributes": {
"number_facility": "-",
"boxType": "large",
"container_type": "large",
"carrier_label_url": "http://localhost",
"location": "36.1.A.01-A.02",
"outbound_container_id": "PB1"
},
"actions": [],
"state": "complete",
"products": [{
"uid": "4",
"updatedOn": "2019-01-09T05:37:48.779Z",
"createdOn": "2019-01-09T05:37:48.779Z",
"possibleUids": null,
"uidType": null,
"productAttributes": {
"package_count": 1,
"serialized_content": [],
"package_name": "Item",
"orderlineId": "Order_Line_2",
"pdfa_values": {
"product_sku": "2004"
}
},
"id": 6664,
"productQuantity": 1
}],
"type": "VIRTUAL",
"id": 5900,
"containers": []
}]
},
"serviceRequests": [],
"actuals": {
"containers": [{
"updatedOn": "2019-01-09T05:38:24.925Z",
"createdOn": "2019-01-09T05:38:21.341Z",
"barcode": "PB1",
"containerAttributes": {
"outbound_container_id": "PB1",
"number_facility": "-",
"boxType": "large",
"routeId": null
},
"actions": [],
"state": "complete",
"products": [{
"uid": "4",
"updatedOn": "2019-01-09T05:38:21.342Z",
"createdOn": "2019-01-09T05:38:21.342Z",
"possibleUids": null,
"uidType": "WAREHOUSE_ID",
"productAttributes": {
"package_count": 1,
"serialized_content": [],
"package_name": "Item",
"orderlineId": "Order_Line_2",
"pdfa_values": {
"product_sku": "2004"
}
},
"id": 6665,
"productQuantity": 1
}],
"type": "MARKED",
"id": 5901,
"containers": []
}]
},
"state": "complete",
"snapshot": null,
"receivedOn": "2019-01-09T05:37:09.831Z",
"attributes": {
"number_facility": "-",
"order_id": "O1",
"packing_box_id": "PB1",
"boxType": "large",
"container_type": "large",
"routeId": "XYZ",
"carrier_label_url": "http://localhost",
"filter_parameters": null,
"packing_box_type": "large",
"shipping_address": "XYZ",
"outbound_container_id": "PB1",
"order_number": "O1"
},
"type": "PACK",
"id": 3363,
"isDeleted": false
}],
"actuals": {
"containers": []
},
"state": "complete",
"snapshot": null,
"receivedOn": "2019-01-09T05:37:09.805Z",
"attributes": {
"number_facility": "-",
"pps_bin_id": "2",
"order_id": null,
"pps_id": "1",
"boxType": null,
"container_type": null,
"routeId": null,
"carrier_label_url": null,
"simple_priority": "low",
"pick_after_time": "2018-05-11T00:00:00Z",
"pps_seat_name": "front_1",
"packing_station_id": "1",
"outbound_container_id": null,
"post_pack_options": {
"carrier": "DHL",
"time": "3pm"
},
"filter_parameters": null,
"order_options": {
"auto_release": "true",
"checklist": "false",
"invoice_needed": "false",
"priority": 1,
"doc_ready": "false",
"bintags": ["default", "multi"]
},
"user_name": "admin",
"execution_id": 154,
"pick_before_time": "2019-12-20T00:00:00Z"
},
"type": "PACK",
"id": 3362,
"isDeleted": false
}
}
{
"notification_id": "platform:[B@6016d73d",
"notification_type": "service-request-pack-complete-notification",
"version_number": "1.5.0",
"notification_data": {
"status": "PROCESSED",
"externalServiceRequestId": "PICK_ORDER_JAN_9_4",
"updatedOn": "2019-01-09T07:57:12.296Z",
"createdOn": "2019-01-09T07:55:59.673Z",
"expectations": {
"containers": [
]
},
"serviceRequests": [
{
"status": "PROCESSED",
"externalServiceRequestId": "Order_Line_2",
"updatedOn": "2019-01-09T07:55:59.674Z",
"createdOn": "2019-01-09T07:55:59.674Z",
"expectations": {
"containers": [
{
"updatedOn": "2019-01-09T07:55:59.674Z",
"createdOn": "2019-01-09T07:55:59.674Z",
"barcode": null,
"containerAttributes": {
"number_facility": "-",
"boxType": "large",
"container_type": "large",
"carrier_label_url": "http://localhost",
"location": "36.1.A.01-A.02",
"outbound_container_id": "PB1"
},
"actions": [
],
"state": "complete",
"products": [
{
"uid": "4",
"updatedOn": "2019-01-09T07:55:59.675Z",
"createdOn": "2019-01-09T07:55:59.675Z",
"possibleUids": null,
"uidType": null,
"productAttributes": {
"package_count": 2,
"serialized_content": [
],
"package_name": "Item",
"orderlineId": "Order_Line_2",
"pdfa_values": {
"product_sku": "2004"
}
},
"id": 6699,
"productQuantity": 2
}
],
"type": "VIRTUAL",
"id": 5935,
"containers": [
]
}
]
},
"serviceRequests": [
],
"actuals": {
"containers": [
{
"updatedOn": "2019-01-09T07:57:11.972Z",
"createdOn": "2019-01-09T07:57:11.966Z",
"barcode": null,
"containerAttributes": null,
"actions": [
],
"state": "item_damaged",
"products": [
{
"uid": "4",
"updatedOn": "2019-01-09T07:57:11.972Z",
"createdOn": "2019-01-09T07:57:07.912Z",
"possibleUids": null,
"uidType": "WAREHOUSE_ID",
"productAttributes": {
"reason": "none",
"handlingOption": "damagedItem",
"pdfa_values": {
"product_sku": "2004"
}
},
"id": 6701,
"productQuantity": 1
}
],
"type": "VIRTUAL",
"id": 5937,
"containers": [
]
},
{
"updatedOn": "2019-01-09T07:57:11.972Z",
"createdOn": "2019-01-09T07:57:00.236Z",
"barcode": "PB1",
"containerAttributes": {
"outbound_container_id": "PB1",
"number_facility": "-",
"boxType": "large",
"routeId": null
},
"actions": [
],
"state": "complete",
"products": [
{
"uid": "4",
"updatedOn": "2019-01-09T07:57:11.972Z",
"createdOn": "2019-01-09T07:57:00.236Z",
"possibleUids": null,
"uidType": "WAREHOUSE_ID",
"productAttributes": {
"package_count": 2,
"serialized_content": [
],
"package_name": "Item",
"orderlineId": "Order_Line_2",
"pdfa_values": {
"product_sku": "2004"
}
},
"id": 6700,
"productQuantity": 1
}
],
"type": "MARKED",
"id": 5936,
"containers": [
]
}
]
},
"state": "complete",
"snapshot": null,
"receivedOn": "2019-01-09T07:55:10.295Z",
"attributes": {
"number_facility": "-",
"order_id": "O1",
"packing_box_id": "PB1",
"boxType": "large",
"container_type": "large",
"routeId": "XYZ",
"carrier_label_url": "http://localhost",
"filter_parameters": null,
"packing_box_type": "large",
"shipping_address": "XYZ",
"outbound_container_id": "PB1",
"order_number": "O1"
},
"type": "PACK",
"id": 3389,
"isDeleted": false
}
],
"actuals": {
"containers": [
]
},
"state": "complete",
"snapshot": null,
"receivedOn": "2019-01-09T07:55:10.273Z",
"attributes": {
"number_facility": "-",
"pps_bin_id": "2",
"order_id": null,
"pps_id": "1",
"boxType": null,
"container_type": null,
"routeId": null,
"carrier_label_url": null,
"simple_priority": "low",
"pick_after_time": "2018-05-11T00:00:00Z",
"pps_seat_name": "front_1",
"packing_station_id": "1",
"outbound_container_id": null,
"post_pack_options": {
"carrier": "DHL",
"time": "3pm"
},
"filter_parameters": null,
"order_options": {
"auto_release": "true",
"checklist": "false",
"invoice_needed": "false",
"priority": 1,
"doc_ready": "false",
"bintags": [
"default",
"multi"
]
},
"user_name": "admin",
"execution_id": 175,
"pick_before_time": "2019-12-20T00:00:00Z"
},
"type": "PACK",
"id": 3388,
"isDeleted": false
}
}
{
"notification_id": "platform:[B@591153b6",
"notification_type": "service-request-pack-complete-notification",
"version_number": "1.5.0",
"notification_data": {
"status": "PROCESSED",
"externalServiceRequestId": "PICK_ORDER_JAN_9_5",
"updatedOn": "2019-01-09T08:37:46.48Z",
"createdOn": "2019-01-09T08:35:10.992Z",
"expectations": {
"containers": [
]
},
"serviceRequests": [
{
"status": "PROCESSED",
"externalServiceRequestId": "Order_Line_2",
"updatedOn": "2019-01-09T08:35:10.992Z",
"createdOn": "2019-01-09T08:35:10.992Z",
"expectations": {
"containers": [
{
"updatedOn": "2019-01-09T08:35:10.992Z",
"createdOn": "2019-01-09T08:35:10.992Z",
"barcode": null,
"containerAttributes": {
"number_facility": "-",
"boxType": "large",
"container_type": "large",
"carrier_label_url": "http://localhost",
"location": "36.1.A.01-A.02",
"outbound_container_id": "PB1"
},
"actions": [
],
"state": "complete",
"products": [
{
"uid": "4",
"updatedOn": "2019-01-09T08:35:10.993Z",
"createdOn": "2019-01-09T08:35:10.993Z",
"possibleUids": null,
"uidType": null,
"productAttributes": {
"package_count": 2,
"serialized_content": [
],
"package_name": "Item",
"orderlineId": "Order_Line_2",
"pdfa_values": {
"product_sku": "2004"
}
},
"id": 6707,
"productQuantity": 2
}
],
"type": "VIRTUAL",
"id": 5943,
"containers": [
]
}
]
},
"serviceRequests": [
],
"actuals": {
"containers": [
{
"updatedOn": "2019-01-09T08:37:46.36Z",
"createdOn": "2019-01-09T08:37:46.357Z",
"barcode": null,
"containerAttributes": null,
"actions": [
],
"state": "unscannable",
"products": [
{
"uid": null,
"updatedOn": "2019-01-09T08:37:46.36Z",
"createdOn": "2019-01-09T08:36:42.701Z",
"possibleUids": null,
"uidType": "WAREHOUSE_ID",
"productAttributes": {
"reason": "none",
"handlingOption": "unscannableItem"
},
"id": 6709,
"productQuantity": 1
}
],
"type": "VIRTUAL",
"id": 5945,
"containers": [
]
},
{
"updatedOn": "2019-01-09T08:37:46.36Z",
"createdOn": "2019-01-09T08:35:36Z",
"barcode": "PB1",
"containerAttributes": {
"outbound_container_id": "PB1",
"number_facility": "-",
"boxType": "large",
"routeId": null
},
"actions": [
],
"state": "complete",
"products": [
{
"uid": "4",
"updatedOn": "2019-01-09T08:35:36.001Z",
"createdOn": "2019-01-09T08:35:36.001Z",
"possibleUids": null,
"uidType": "WAREHOUSE_ID",
"productAttributes": {
"package_count": 2,
"serialized_content": [
],
"package_name": "Item",
"orderlineId": "Order_Line_2",
"pdfa_values": {
"product_sku": "2004"
}
},
"id": 6708,
"productQuantity": 1
}
],
"type": "MARKED",
"id": 5944,
"containers": [
]
}
]
},
"state": "complete",
"snapshot": null,
"receivedOn": "2019-01-09T08:34:36.886Z",
"attributes": {
"number_facility": "-",
"order_id": "O1",
"packing_box_id": "PB1",
"boxType": "large",
"container_type": "large",
"routeId": "XYZ",
"carrier_label_url": "http://localhost",
"filter_parameters": null,
"packing_box_type": "large",
"shipping_address": "XYZ",
"outbound_container_id": "PB1",
"order_number": "O1"
},
"type": "PACK",
"id": 3395,
"isDeleted": false
}
],
"actuals": {
"containers": [
]
},
"state": "complete",
"snapshot": null,
"receivedOn": "2019-01-09T08:34:36.867Z",
"attributes": {
"number_facility": "-",
"pps_bin_id": "2",
"order_id": null,
"pps_id": "1",
"boxType": null,
"container_type": null,
"routeId": null,
"carrier_label_url": null,
"simple_priority": "low",
"pick_after_time": "2018-05-11T00:00:00Z",
"pps_seat_name": "front_1",
"packing_station_id": "1",
"outbound_container_id": null,
"post_pack_options": {
"carrier": "DHL",
"time": "3pm"
},
"filter_parameters": null,
"order_options": {
"auto_release": "true",
"checklist": "false",
"invoice_needed": "false",
"priority": 1,
"doc_ready": "false",
"bintags": [
"default",
"multi"
]
},
"user_name": "admin",
"execution_id": 179,
"pick_before_time": "2019-12-20T00:00:00Z"
},
"type": "PACK",
"id": 3394,
"isDeleted": false
}
}
{
"notification_id": "platform:[B@3db008cb",
"notification_type": "service-request-pack-complete-notification",
"version_number": "1.5.0",
"notification_data": {
"status": "PROCESSED",
"externalServiceRequestId": "PICK_ORDER_JAN_9_6",
"updatedOn": "2019-01-09T08:49:14.146Z",
"createdOn": "2019-01-09T08:48:15.074Z",
"expectations": {
"containers": [
]
},
"serviceRequests": [
{
"status": "PROCESSED",
"externalServiceRequestId": "Order_Line_2",
"updatedOn": "2019-01-09T08:48:15.074Z",
"createdOn": "2019-01-09T08:48:15.074Z",
"expectations": {
"containers": [
{
"updatedOn": "2019-01-09T08:48:15.075Z",
"createdOn": "2019-01-09T08:48:15.075Z",
"barcode": null,
"containerAttributes": {
"number_facility": "-",
"boxType": "large",
"container_type": "large",
"carrier_label_url": "http://localhost",
"location": "36.1.A.01-A.02",
"outbound_container_id": "PB1"
},
"actions": [
],
"state": "complete",
"products": [
{
"uid": "4",
"updatedOn": "2019-01-09T08:48:15.075Z",
"createdOn": "2019-01-09T08:48:15.075Z",
"possibleUids": null,
"uidType": null,
"productAttributes": {
"package_count": 2,
"serialized_content": [
],
"package_name": "Item",
"orderlineId": "Order_Line_2",
"pdfa_values": {
"product_sku": "2004"
}
},
"id": 6721,
"productQuantity": 2
}
],
"type": "VIRTUAL",
"id": 5957,
"containers": [
]
}
]
},
"serviceRequests": [
],
"actuals": {
"containers": [
{
"updatedOn": "2019-01-09T08:49:13.677Z",
"createdOn": "2019-01-09T08:49:13.671Z",
"barcode": null,
"containerAttributes": null,
"actions": [
],
"state": "item_unexpected",
"products": [
{
"uid": "6",
"updatedOn": "2019-01-09T08:49:13.678Z",
"createdOn": "2019-01-09T08:48:51.335Z",
"possibleUids": null,
"uidType": "WAREHOUSE_ID",
"productAttributes": {
"reason": "none",
"handlingOption": "unexpectedItem",
"pdfa_values": {
"product_sku": "2006"
}
},
"id": 6723,
"productQuantity": 1
}
],
"type": "VIRTUAL",
"id": 5959,
"containers": [
]
},
{
"updatedOn": "2019-01-09T08:49:13.677Z",
"createdOn": "2019-01-09T08:48:37.826Z",
"barcode": "PB1",
"containerAttributes": {
"outbound_container_id": "PB1",
"number_facility": "-",
"boxType": "large",
"routeId": null
},
"actions": [
],
"state": "complete",
"products": [
{
"uid": "4",
"updatedOn": "2019-01-09T08:48:37.826Z",
"createdOn": "2019-01-09T08:48:37.826Z",
"possibleUids": null,
"uidType": "WAREHOUSE_ID",
"productAttributes": {
"package_count": 2,
"serialized_content": [
],
"package_name": "Item",
"orderlineId": "Order_Line_2",
"pdfa_values": {
"product_sku": "2004"
}
},
"id": 6722,
"productQuantity": 1
}
],
"type": "MARKED",
"id": 5958,
"containers": [
]
}
]
},
"state": "complete",
"snapshot": null,
"receivedOn": "2019-01-09T08:47:20.877Z",
"attributes": {
"number_facility": "-",
"order_id": "O1",
"packing_box_id": "PB1",
"boxType": "large",
"container_type": "large",
"routeId": "XYZ",
"carrier_label_url": "http://localhost",
"filter_parameters": null,
"packing_box_type": "large",
"shipping_address": "XYZ",
"outbound_container_id": "PB1",
"order_number": "O1"
},
"type": "PACK",
"id": 3405,
"isDeleted": false
}
],
"actuals": {
"containers": [
]
},
"state": "complete",
"snapshot": null,
"receivedOn": "2019-01-09T08:47:20.867Z",
"attributes": {
"number_facility": "-",
"pps_bin_id": "2",
"order_id": null,
"pps_id": "1",
"boxType": null,
"container_type": null,
"routeId": null,
"carrier_label_url": null,
"simple_priority": "low",
"pick_after_time": "2018-05-11T00:00:00Z",
"pps_seat_name": "front_1",
"packing_station_id": "1",
"outbound_container_id": null,
"post_pack_options": {
"carrier": "DHL",
"time": "3pm"
},
"filter_parameters": null,
"order_options": {
"auto_release": "true",
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]
},
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"execution_id": 189,
"pick_before_time": "2019-12-20T00:00:00Z"
},
"type": "PACK",
"id": 3404,
"isDeleted": false
}
}
{
"notification_id": "platform:[B@77619b8b",
"notification_type": "service-request-pack-complete-notification",
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"createdOn": "2019-01-10T08:19:23.285Z",
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},
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{
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"expectations": {
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{
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"barcode": null,
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},
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],
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}
]
},
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],
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{
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},
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],
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]
},
{
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}
},
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}
],
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}
]
},
"state": "complete",
"snapshot": null,
"receivedOn": "2019-01-10T08:18:25.964Z",
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},
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}
],
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},
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},
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]
},
"user_name": "admin",
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"pick_before_time": "2019-12-20T00:00:00Z"
},
"type": "PACK",
"id": 3572,
"isDeleted": false
}
}
{
"notification_id": "platform:[B@55d9358f",
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"notification_data": {
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"updatedOn": "2019-01-09T09:31:23.247Z",
"createdOn": "2019-01-09T09:30:35.144Z",
"expectations": {
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]
},
"serviceRequests": [
{
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"createdOn": "2019-01-09T09:30:35.145Z",
"expectations": {
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{
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},
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],
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}
},
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}
],
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]
}
]
},
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],
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{
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"createdOn": "2019-01-09T09:31:17.135Z",
"barcode": "300479243760449701",
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},
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{
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}
},
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}
],
"type": "MARKED",
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]
},
{
"updatedOn": "2019-01-09T09:31:23.116Z",
"createdOn": "2019-01-09T09:30:48.222Z",
"barcode": "PB1",
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},
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],
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{
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},
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}
],
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}
]
},
"state": "complete",
"snapshot": null,
"receivedOn": "2019-01-09T09:30:04.434Z",
"attributes": {
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"packing_box_type": "large",
"shipping_address": "XYZ",
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},
"type": "PACK",
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}
],
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]
},
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"receivedOn": "2019-01-09T09:30:04.425Z",
"attributes": {
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},
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},
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},
"type": "PACK",
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}
}
Pick Pack End Notification¶
Warning
This notification does not follow the generic notification object format.
{
"packedOn": "2018-04-09T18:00:00Z",
"externalServiceRequestId": "103747",
"packing_box_id": "300479243308732404",
"output_location_id": "BARCODE"
}